Shipping policy

Canada
Canada Post - GTA	1-2 Business Days
Canada Post – Ontario & Quebec	3-5 Business Days
Canada Post – Atlantic, Western, Nunavut, Northwest Territories & Yukon	5-9 Business Days

  

 *Canada Post works as an independent entity from Simply Palma and as such they control the delivery fees. Simply Palma does not have any say over these fees.

SHIPPING TERMS & CONDITIONS

• In-stock items are shipped within 2-3 Business Days from when the order is confirmed.
• Simply Palma will contact you by email if by chance the merchandise you requested is not in-stock if we need further information for delivery or credit verification.
• All orders are processed pending availability and credit verification.
• You will receive an email with your tracking number once your order has been shipped. Please allow up to 24 hours for your tracking number to show updates.
• Simply Palma is not responsible for lost or stolen packages if confirmed by tracking. The customer assumes all responsibility for any loss or damage of these items.
• If you have any questions about your order, please email us at Simplypalma@gmail.com.  

 

THE FINE PRINT

• Delivery times are estimates only. Weekends and Canadian Holidays are not considered business days.
• Customers are responsible for providing a valid and correct address for shipment.